WEBSITE TERMS OF USE

This page (and any documents referred to in it) contains the terms which apply to your use of our website www.mrcoin.eu whether are a visitor, an unregistered or a registered user. If you have any questions relating to these Terms and Conditions, please contact Selachii LLP, 96 Kensington High Street, London, W8 4SG.

You should read these terms carefully before you start to use the site. By using the site, you accept these terms and agree to comply with them. If you do not agree to these terms, please do not use the site.

WHO WE ARE

www.mrcoin.eu is a website operated by MrCoin Ltd (“we” or “us”). Please note the following details about us:

  1. We are registered in England and Wales under company number 08994240 and have our registered office at c/o Selachii LLP Solicitors, 96 Kensington High Street, London, W8 4SG.
  2. We are regulated by Companies House.
  3. We are a limited company.
  4. Our owner company is Shinrai Ltd.
  5. We have signed an Agreement with Shinrai Kft. (a limited liability company registered in Hungary) in order to ensure proper support, customer service and intermediaries activities and services for you.
  6. The owners of the UK registered Shinrai Ltd. and the Hungarian registered Shinrai Kft. are exactly the same.

We allow you to access to our site on a temporary basis only. We reserve the right to change or remove the service we provide via our site without notice. We will not be liable to you or any third party if for any reason our site is unavailable at any time or for any period.

From time to time, we may require users to register with our site in order to access some parts of it, or the whole site, at our discretion.

If we have provided you with, or you have selected, a user identification code, password, a unique web address (URL) tied to your order, or any other information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to anyone. We reserve the right at any time to disable any user identification code or password, whether chosen by you or allocated by us, if in our opinion you have failed to comply with any of our terms of use. The order number provided to you can only be shared with financial institutions or payment networks that facilitate the transaction.You are responsible for making all arrangements necessary to enable you to have access to our site, including (but not limited to) a suitable and stable internet connection. You are also responsible for ensuring that anyone who accesses our site through your internet connection is aware of these terms, and that they comply with them.

Our service lets you buy and sell cryptocurrencies, such as Bitcoin, Ether, Litecoin, or any other cryptocurrency or cryptoasset (“Cryptoasset”).

TERMS OF SERVICE

CRYPTOASSET TERMS OF PURCHASE

Terms of purchase for avoiding surcharges

In order for your purchase to be completed without a surcharge, you must meet the following requirements:

  • In order to identify your transaction, you must provide the order number provided by us (eg. MRC-1234-5678) completely and without any missing or incorrect digits, as a message/reference in your bank transaction, regardless of the type of transaction (wire transfer, cash payment or other),
  • In the event of payment via wire transfer or cash payment, the amount credited on our bank account must match the amount ordered by you in the purchase process,
  • The natural person, legal entity, organization or association without legal personality who completed the wire transfer or cash payment, must be the same natural person, legal entity, organization or association without legal personality who initiated the purchase, heretofore confirmed as the customer,
  • When placing the order, you must sign the disclaimer with your full name,
  • In the event of payment via wire transfer or cash payment, the currency of the credited amount on our bank account must match the currency provided by you during the purchase process,
  • During payment, you must provide the payment information provided by us completely and accurately,
  • One transaction may only consist of one order (identified by an order number) and one wire transfer or cash payment,
  • Actual payment must proceed according to the payment instructions (for example, if, despite the instruction of wire transfer, payment is provided via cash payment then we may charge an additional fee).

Surcharge amount

Orders initiated with an incorrect, incomplete or inaccurate order number, furthermore any order that do not comply with the requirements defined above, can only be processed and fulfilled manually. In the case of manual processing we may incur a 3% surcharge, with a minimum of 3000 HUF or 10 EUR.

Order fulfilment, exchange rate, and amount of Cryptoasset sent to your address

If according to our AML policy client due diligence and identification is deemed necessary before an order can be fulfilled (independent of the level of verification), then we are not able to accept the amount potentially credited to our bank account, until our client due diligence and verification processes deem the order status fit for completion. Initiating payment before complying with our due diligence requirements is strongly discouraged.

Processing of a given order can only start if payment was initiated after receiving payment instructions from us. In the event that payment was sent prior to receiving payment instructions from us, we’ll consider the payment to be without an order number and therefore unidentifiable. In such cases we may incure a surcharge. For more information, please refer to “Terms of purchase for avoiding surcharges.”

If the amount provided for the purchase is credited to our bank account and client due diligence and identification no longer necessitates the suspension of order fulfillment, or if there was no cause for client due diligence and identification in the first place, then we will begin to process your order. First we will deduct potential bank fees, and if the order – due to the above defined mistakes, omissions or inaccuracies – cannot be fulfilled automatically, we will incur a surcharge. Bank fees are not only applicable in the event of a wire transfer, but may also apply to cash payments. We will exchange the remaningamount to the Cryptoasset ordered according to the market currency exchange rate available to us during the exchange process, and then send the Cryptoassetto the address provided by you. Due to the unpredictable time period between the initiation of the wire transfer and crediting of the amount to our bank account, but also due to undeterminable and unpredictable confirmation times on the blockchain network, we can neither commit to a definable time period or deadline for the fulfillment of your order, nor can we guarantee a fixed exchange rate at the time of completion. In the event that, due to the above defined causes, order initiation to completion takes longer than the average 2 hours usually experienced by us, then – in light of the high volatility of Cryptoasset exchange rates (that is the rapid fluctuation of the exchange rate in a short amount of time) – you must be prepared for the possibility that we will only be able to fulfill your order at a lower or higher exchange rate than that available to you at the time of your order initiation.

In conclusion, we will do everything in our power to fulfill your order in the shortest amount of time possible; however, MRCOIN DOES NOT GUARANTEE ANY SPECIFIC EXCHANGE RATE, COMPLETION DEADLINE OR FULFILMENT PERIODS.

Due to the technical nature of Cryptoassets we cannot modify or revert Cryptoasset transactions that have already been sent by us. Therefore MRCOIN IS NOT RESPONSIBLE FOR CRYPTOASSETS SENT TO ADDRESSES YOU DO NOT CONTROL OR ADDRESSES YOU INCORRECTLY PROVIDED TO US.

An order is considered as completed when the transaction of the the ordered Cryptoasset is confirmed on the public blockchain. If the Cryptoasset is not shown on the receiving side despite it being confirmed on the public blockchain it is a technical issue of the receiver of the Cryptoasset. MrCoin has no control over the receiver address, wallet or account, and thus cannot be held liable for balances shown inaccurately on the receiver’s end.

Refund

Only bank wire transfers may be eligible for a refund, cash payments are non-refundable. Once we sent out the Cryptoasset we can't refund your payment. Please make sure you spell your Cryptoasset address properly, we can't give refunds if you misspelled your address. If the Cryptoasset’s address format allows it, we do check its formal correctness , however we have no way of checking if you really control the address. If you change your mind and rather not want to buy the Cryptoasset, but you have already paid the order amount due to us, we can give you a refund in case we have not started processing your order. We can only refund to the same bank account number we received the payment from. In the case of a refund we deduct any banking fees that may occur and incur an additional 3% surcharge thensend the remaining amount back to you.

Bank fees

In select situations we may pass on bank fees. In these situations we will indicate the amount of potential bank fees during the order initiation process. Make sure to initiate your transaction by choosing to share the fees between payer and beneficiary (on most banking websites, this option will appear as “SHA”). In the event that an unexpected fee appears on our end (e.g. if you pass your bank fees onto us, or payment is not completed according to the payment instruction provided by us), we will deduct the overage from your order before purchasing the Cryptoasset.

Order limits

The minimum amount of Cryptoasset you can buy is shown during the ordering process and is subject to change according to current market conditions. In order to conform anti-money laundering laws the maximum amount of Cryptoassets you can buy is defined in our AML policy. We reserve the right to modify order limits according to market conditions without any further notice.

CRYPTOASSET TERMS OF SALE

Order fulfillment and exchange rate for Cryptoasset sale

If according to our AML policy client due diligence and identification is deemed necessary before an order can be fulfilled (independent of the level of verification), then we cannot initiate the sale of the Cryptoasset sent to our address, until our client due diligence and verification processes deem the order status fit for completion. Initiating payment before complying with our due diligence requirements is strongly discouraged.

If the amount provided for the sale is confirmed on our Cryptoasset address and client due diligence and identification no longer necessitates the suspension of order fulfillment, or if there was no cause for client due diligence and identification in the first place, then we will begin to process your sale. We will sell the Cryptoasset according to the market currency rate available to us during the exchange. We will deduct any potential wire transfer fees then we will transfer the remaining amount to the bank account provided by you. Due to the unpredictable time period between the initiation of the Cryptoasset transaction and confirmation time (we must await the necessary confirmation on the blockchain network – up to 1,000,000 HUF or 3,000 EUR Bitcoin requires 1 confirmation and Ethereum requires 12 confirmations, above 1,000,000 HUF or 3,000 EUR Bitcoin requires 6 confirmations and Ethereum requires 40 confirmations), we can neither commit to a definable time period or deadline for the fulfillment of your order, nor can we guarantee a fixed exchange rate at the time of completion. We reserve the right to change the required confirmation times based on blockchain network capacity without any further notice.

In the event that, due to the above defined causes, order initiation to completion takes longer than the average 2 hours usually experience by us, then - in light of the high volatility of the Cryptoasset exchange rates (that is the rapid fluctuation of the exchange rate in a short period of time) – you must be prepared for the possibility that we will only be able to fulfill your order at a lower or higher exchange rate than that available to you at the time of your order initiation.

In conclusion, we will do everything in our power to fulfill your order in the shortest amount of time possible; however, MRCOIN DOES NOT GUARANTEE ANY SPECIFIC EXCHANGE RATE, COMPLETION DEADLINE OR FULFILMENT PERIODS.

Order limits

A sale transaction must reach the Cryptoasset equivalent of a minimum of 60 EUR or 20,000 HUF. In order for us to meet the anti-money laundering regulations, the maximum amount of a Cryptoasset sale has been defined by our Anti-Money Laundering (AML) Policy.

KYC and AML

MrCoin is not an anonymous Cryptoasset buying and selling service. In accordance with our KYC and AML policies, we reserve the right to carry out additional checks for any particular transaction whether we are suspicious as to the transaction or if we are simply carrying out spot checks.

PROHIBITED USES

You may use our site only for lawful purposes. You must not use our site:

  1. in any way that breaches any applicable local, national or international law or regulation;
  2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  3. to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards which are set out below;
  4. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
  5. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
  6. in order to harm or attempt to harm minors in any way.

You also agree not to:

  1. reproduce, duplicate, copy or re-sell any part of our site in contravention of our terms of use; and
  2. access without authority, interfere with, damage or disrupt any part of our site, any equipment or network on which our site is stored, any software used in the provision of our site, or any equipment or network or software owned or used by any third part.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material it contains. Those materials are protected by copyright laws and treaties around the world, and we reserve all our rights in this respect.

You may download extracts and print off one copy only of any page(s) from our site for your personal, non-commercial use, and you may also draw the attention of others within your organisation to material posted on our site.

However, you must not modify in any way the paper or digital copies of any material you have printed or downloaded and you must not use any illustrations, photographs, video and/or audio sequences or any graphics separately from any related text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged in any printouts, copies or downloads.

You must not use any part of the materials on our site for commercial purposes without first obtaining a licence from us.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and without notice. In the event of this happening, you must return or destroy (at our option) any copies of the materials you have made.

RELIANCE OF WEBSITE CONTENT

Whilst we take all reasonable steps to ensure the accuracy of the commentary and other materials posted on our site, these are not intended to amount to advice on which reliance should be placed. We do not accept any liability arising from any reliance placed on such materials by any registered user, visitor to our site, or by any third party.

CHANGES TO WEBSITE

We aim to review and update our site regularly, however we cannot guarantee that the material on our site will not be out of date at any given time, and we are under no obligation to update such material. We may change the content of our site at any time and we are entitled to suspend access to our site or close it indefinitely without notice.

OUR LIABILITY

We do not give any guarantees, conditions or warranties as to the accuracy or completeness of the material displayed on our site.

To the extent that the law allows us to do so, we (and other members of our group of companies and third parties connected to us) expressly exclude:

  1. All conditions, warranties and other terms which might otherwise be implied by law.
  2. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of profit, loss of income, or loss of goodwill.

We do not exclude our liability for death or personal injury arising from our negligence, fraudulent misrepresentation, or any other liability which cannot be excluded or limited by law.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE AND OUR DATA CONTROLLING AND PROCESSING RULES

Our Privacy Policy is compiled in accordance with the legal requirements of the UK legislation and the Hungarian legislation. The policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

By using our site, you consent to such processing as detailed in our Privacy Policy and you warrant that all data provided by you is accurate.

VIRUSES, HACKING AND OTHER OFFENCES

You must not:

  1. misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful;
  2. attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site;
  3. attack our site via a denial-of-service attack or a distributed denial-of service attack, or by any other means.

We do not accept liability for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site, or due to your downloading any material posted on it, or on any website linked to it.

LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not however establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy above, and you must own the website from which you are linking.

LINKS FROM OUR SITE

Where our site contains links to third party sites and resources, these links are provided for your information only. You acknowledge that we have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

JURISDICTION AND APPLICABLE LAW

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. The English courts will have exclusive jurisdiction over any claim or dispute which arises from or relates to a visit to our site (including non-contractual claims and disputes).

VARIATIONS

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we have made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.